OUR POLICIES

COVID -19

We are committed to the health and safety of the families and all the Hands we serve! We will be maintaining social distancing as much as possible, children over 5 are required to wear masks until the State of NC lifts the mandate.  All our staff will be wearing masks and sanitize their hands on a regular basis and after each session. Tables and chairs are cleaned and disinfected after every class. All students and family members that enter the Studio are required to wear masks, no exceptions except by a physician. It is important for all of us to ensure the health and safety of all the individuals that enter our Studio at Hands Create.

DROP-OFF/PICK-UP OF CHILDREN

Please notify the studio if you are going to be more than 5 mins late for the start of classes and events. The registered parent must be the only person to pick up your child. If someone other than the registered parent picks up your child, you must notify our staff with the name and relationship of the person. Please be on time for pick up after class. Late fee: $25 for every five minutes late after 5 minutes late.

MAKE-UP CLASSES

Due to limited availability in our classes, we are unable to offer make up classes at this time!

WELLNESS POLICY

Please do not send a sick child to Hands Create studio. Children who appear sick will be isolated from other children and the parent/guardian will be contacted to take the child home.

Children should not come to classes if:

  • They have a fever more than 100.4 degrees
    (fever must be gone for 24 hours without medication before coming to a class)
  • Diarrhea
  • Open sores
  • Unexplained rash
  • Vomiting
  • Conjunctivitis (pinkeye)
  • Head Lice
  • Severe cold (green or yellow snot)
  • Excessive fatigue
  • Any contagious illness

In case of emergency when the registered parent cannot be reached, the office staff will call 911 for medical treatment. Hands Create is not responsible for any expenses incurred under the above.

Medication will not be administered by staff. If your child has allergies or asthma, please inform the office staff to establish an emergency procedure.

We take every precaution and stay up to date on state-mandated regulations and guidelines on the proper cleaning solutions and sanitation techniques. We go above and beyond in these areas during the cold and flu season. We understand that there is no possible way to prevent germs from entering our studio, however, we will try our best to limit the spread of those germs.

OFFICE HOURS

We are so excited that you have chosen to sign up for a class at Hands Create. Please feel free to contact us if you have any questions or concerns.

Office Hours: Monday – Friday: 9am-5pm
Phone: (704) 814-0404
Address: 8040 Providence Road, Suite 500, Charlotte, NC 28277
Email: info@handscreate.com