SICK CHILD POLICY

We are committed to the health and safety of the families and all the Hands we serve! If your child is having flu-like symptoms or been tested positive for Covid, please leave them home…see Wellness Policy below. If your child is not running a fever but is sneezing, please have them wear a face mask if they are not contagious. We can provide masks if needed.  It is important for all of us to ensure the health and safety of all the individuals that enter our Studio at Hands Create.

DROP-OFF/PICK-UP OF CHILDREN

Please notify the studio if you are going to be more than 5 mins late for the start of classes and events. The registered parent/guardian/care-taker must be the only person to pick up your child. If someone other than the registered parent picks up your child, you must notify our staff with the name and relationship of the person upon check-in. Please be on time for pick up after class. Late fee: $25 for every five minutes late after 5 minutes late.

MAKE-UP CLASSES

Due to limited availability in our classes, we are unable to offer make up classes at this time!

WELLNESS POLICY

Please do not send a sick child to Hands Create studio. Children who appear sick will be isolated from other children and the parent/guardian will be contacted to take the child home.

Children should not come to classes if:

• They have a fever more than 100.4 degrees
  (fever must be gone for 24 hours without medication before coming to a class)
• Diarrhea
• Open sores
• Unexplained rash
• Vomiting
• Conjunctivitis (pinkeye)
• Head Lice
• Severe cold (green or yellow snot)
• Excessive fatigue
• Any contagious illness

In case of emergency when the registered parent cannot be reached, the office staff will call 911 for medical treatment. Hands Create is not responsible for any expenses incurred under the above.

Medication will not be administered by staff. If your child has allergies or asthma, please inform the office staff to establish an emergency procedure.

We take every precaution and stay up to date on state-mandated regulations and guidelines on the proper cleaning solutions and sanitation techniques. We go above and beyond in these areas during the cold and flu season. We understand that there is no possible way to prevent germs from entering our studio, however, we will try our best to limit the spread of those germs.

Drop-off and Pick-up

Pick-up Late fee: $25 for every five minutes late after 5 minutes late.

OFFICE HOURS

We are so excited that you have chosen to sign up for a class at Hands Create. Please feel free to contact us if you have any questions or concerns.

Office Hours: Monday – Friday: 9am-5pm
Phone: (704) 814-0404
Address: 8040 Providence Road, Suite 500, Charlotte, NC 28277
Email: [email protected]